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OHP-027 Educational Model For IT Systems
  1. S Frederiksen,
  2. B Tarby
  1. Region Zealand, Sygehusapoteket, Roskilde, Denmark

Abstract

Background An electronic documentation management system had been implemented, replacing and uniting three previously paper-based documentation systems. 130 users located on 6 different locations needed to be educated in the new system.

Purpose To evaluate the training on the new system. Would it be possible for a large number of employees at 6 different locations to use an educational model, called Less Is More (LIM) to rapidly learn a new IT system, with a high degree of satisfied users?

Materials and Methods The training of the personnel was carried out by educating 30 supervisors over a period of 5 days. The supervisors conducted the education of the remaining personnel, based on the principles and materials of LIM. The education model (LIM), is based on simple graphic displays with very simple drawings, that do not require e.g. PowerPoint. The graphic displays give a visual overview of the system. The graphic displays are supplemented by a short storey, telling the procedure of the system. In addition the drawings are followed up by a single page, navigation note with short instructions on how to carry out a specific procedure.

The evaluation was performed using a user survey of the course. The users were to complete a questionnaire, rating relevant statements on a scale from extremely satisfactory, very satisfactory, satisfactory, less than satisfactory and not satisfactory.

Results A survey conducted after the course showed that all 30 supervisors found the method extremely satisfactory, very satisfactory or satisfactory. 100 users on 6 different locations were subsequently educated in a period of 4 weeks, and reports from the system show that the system is being used as desired.

Conclusions We would recommend LIM as an educational model for IT systems, it was used successfully with a high degree of satisfied users.

No conflict of interest.

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