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Volume 22, Issue 5
Improvement of customer focus in a Swiss regional hospital pharmacy: a mixed method study
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Improvement of customer focus in a Swiss regional hospital pharmacy: a mixed method study
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Abstract
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Pdf
Feb 2015
153
1
2
Mar 2015
89
0
0
Apr 2015
55
1
0
May 2015
37
0
0
Jun 2015
27
1
4
Jul 2015
11
0
0
Aug 2015
90
7
7
Sep 2015
159
132
25
Oct 2015
69
54
24
Nov 2015
33
11
9
Dec 2015
53
13
4
Jan 2016
55
12
7
Feb 2016
24
18
2
Mar 2016
10
7
5
Apr 2016
13
3
3
May 2016
15
8
4
Jun 2016
25
4
9
Jul 2016
17
9
6
Aug 2016
13
2
4
Sep 2016
26
6
4
Oct 2016
53
9
6
Nov 2016
49
5
5
Dec 2016
17
2
3
Jan 2017
19
9
0
Feb 2017
3
3
3
Mar 2017
9
9
0
Apr 2017
4
28
5
May 2017
7
23
1
Jun 2017
9
19
3
Jul 2017
15
15
1
Aug 2017
35
27
0
Sep 2017
34
26
1
Oct 2017
24
18
2
Nov 2017
30
22
2
Dec 2017
21
15
6
Jan 2018
20
20
2
Feb 2018
11
7
7
Mar 2018
20
14
0
Apr 2018
16
13
1
May 2018
28
30
1
Jun 2018
40
39
1
Jul 2018
43
37
2
Aug 2018
35
32
4
Sep 2018
29
29
0
Oct 2018
61
61
1
Nov 2018
80
78
5
Dec 2018
97
97
1
Jan 2019
66
64
1
Feb 2019
86
78
4
Mar 2019
60
60
3
Apr 2019
26
22
5
May 2019
12
11
4
Jun 2019
12
9
3
Jul 2019
8
6
3
Aug 2019
7
6
1
Sep 2019
9
9
6
Oct 2019
20
17
2
Nov 2019
18
12
6
Dec 2019
8
8
3
Jan 2020
10
8
4
Feb 2020
19
16
4
Mar 2020
11
11
3
Apr 2020
7
7
5
May 2020
18
16
4
Jun 2020
11
10
5
Jul 2020
23
21
2
Aug 2020
8
8
4
Sep 2020
21
13
3
Oct 2020
15
11
5
Nov 2020
24
16
3
Dec 2020
13
11
2
Jan 2021
11
8
3
Feb 2021
16
9
8
Mar 2021
9
3
4
Apr 2021
11
6
6
May 2021
8
8
4
Jun 2021
10
10
3
Jul 2021
5
5
4
Aug 2021
13
12
9
Sep 2021
8
8
1
Oct 2021
10
10
17
Nov 2021
14
10
15
Dec 2021
5
3
1
Jan 2022
8
10
8
Feb 2022
9
10
5
Mar 2022
9
9
6
Apr 2022
22
20
2
May 2022
31
27
11
Jun 2022
25
18
3
Jul 2022
22
16
1
Aug 2022
24
22
5
Sep 2022
33
30
7
Oct 2022
57
47
6
Nov 2022
11
9
8
Dec 2022
5
4
0
Jan 2023
1
1
1
Feb 2023
23
21
0
Mar 2023
13
7
2
Apr 2023
7
3
8
May 2023
7
3
5
Jun 2023
1
1
1
Jul 2023
5
5
5
Aug 2023
4
4
4
Sep 2023
6
1
1
Oct 2023
8
2
4
Nov 2023
17
3
2
Dec 2023
13
11
0
Jan 2024
3
3
2
Feb 2024
7
5
3
Mar 2024
15
12
19
Total
2801
1822
461
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