Background New technologies are introduced frequently in healthcare and change professionals’ perceptions of quality of life.
Purpose To assess the impact on professionals’ quality of life in a hospital pharmacy department, 2 years after transfer to a new hospital which involved a functional and structural reorganisation with the introduction of new technologies in the medication use process.
Material and methods This was a descriptive cross sectional study. Internal mail was used to send all professionals in the hospital pharmacy department the CVP35 self-administered questionnaires, which measured perceived professional quality of life, understood as the balance between work demands and the capacity to cope with them. This questionnaire was validated in different settings related to health professionals in Spain. The instrument consists of 35 items that evaluate three dimensions: perception of demands, emotional support received from superiors and intrinsic motivation. Each item was scored on a quantitative scale (1–10). 2013 results were compared with those obtained in 2016, 2 years after the transfer.
Results The number of completed questionnaires was 35 in 2016 and 42 in 2013. In 2016, the item with the highest score was ‘amount of work’ (9.2±1.0), in 2013 it was ‘pressure to perform the work’ (8.9±2). In 2016, the lowest scored item was ‘my employer tries to improve the quality of life for my position’ (2.9±2.19) and in 2013 it was ‘opportunities to be creative’ (3.2±1.8). In 2016, the group most satisfied was administrative staff and in 2013 it was nursing assistants. The group with the highest pressure to carry out their work were nursing assistants. In 2016, 38% were quite satisfied with the work developed, which was the same value as in 2013. In 2016, 40% considered that they had no recognition of their work compared with 52% in 2013. In 2013, 50% were very motivated and in 2016 only 14%.
Conclusion CVP35 questionnaire application has allowed the assessment of the impact of organisational changes in professionals’ quality of life. The introduction of new technologies did not reduce the perception of workload but the satisfaction level of the work done was maintained although motivation had decreased. Professionals perceive greater recognition of the work done.
References and/or acknowledgements Thanks to all professionals of the hospital pharmacy department.
No conflict of interest
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