Aston J, Wilson KA, Sinclair A, et al. A telephone survey to determine the experiences of children and their parents/carers, following the initiation of a new medicine (Eur J Hosp Pharm 2017;24:266–71).  This paper has been amended since it was published online and in print. The authors of this paper regret to advise that the Morisky Medication Adherence Scale (MMAS-8) was unintentionally used without a licence agreement from Dr Donald Morisky. As a consequence of this, reference to the use of, and results from, the MMAS-8 has been removed from the abstract, method, results, discussion and references. These have been replaced with adherence data unrelated to the MMAS-8 that were also collected during the study.