Satisfaction | Assessment of the nurses | Assessment of the pharmacists | Global satisfaction | Resolution of patient needs |
---|---|---|---|---|
average scores (1–5) | 4.63 ± 0.56 | 4.59 ± 0.62 | 4.56 ± 0.41 | 4.57 ± 0.55 |
Pharmaceutical care | Availability to answer questions | Treatment information | Consultation privacy | Personal dedication |
average scores (1–5) | 4.58 ± 0.56 | 4.35 ± 0.74 | 4.29 ± 0.53 | 4.0.2 ± 0.57 |
Surroundings | Schedule | Location | Signage | Waiting time |
average scores (1–5) | 3.96 ± 0.72 | 4.06 ± 0.91 | 2 ± 0.86 | 3.95 ± 1.04 |