Table 2

Results of studies of traditional immediate discharge letters

Author, yearCountry populationInformation content + accuracyMedicine information accuracyGP satisfactionPotential patient harmLegibilityCommunication method
Sexton et al, 2000UKNANANANANAOnly 9.9% sent by electronic means; 19 different combinations
Wilson et al, 2001Australia
General
Errors in all parts of the discharge document assessed as 63.6% accurate17.5% errors; 21% no medicine information recordedGP prefer fax communication methodNA77% mostly legible or legibleNA
Foster et al, 2002UK
Unknown
20% no admission or discharge dates, 13% no diagnosisNANANA39% legible signatureNA
McMillan et al, 2006New Zealand
Medical/surgical
NAMore errors per patients in medical wards (1.42) than surgical wards (0.81) with more medicine changes in medical wardsNA88% of errors assessed as minor or potentially
troublesome; 1.8% may result
readmission
NANA
Grimes et al, 2008Ireland
Cardiology
NAErrors in 65.5% patients or in 10.8% per prescribed itemNA53% moderate harm; 47% none or minor harm.NANA
Witherington et al, 2008UK
elderly
62% no FL
when patient readmitted to hospital
66% incomplete for medicine changesNANANA
  • ⇔, communication error alone not responsible for patient harm; FL, final letter; GP, general practitioner; NA, not assessed.