Background Pharmacists are essential for the safe use of medicines, and have a very important role in providing comprehensive drug management. Their crucial responsibilities in medicines management and promoting quality control necessitate developing a computerised tool to improve their communication with other medical team members.
Purpose To develop a pharmacist interface, as a part of the computerised medical file ‘Chameleon’, to display all the information required by pharmacists for preparing and documenting their intervention.
Materials and Methods
Step 1: mapping the processes required for implementation of the system
Step 2: preparing a dedicated tool with two components:
A pharmacist interface: a screen designed to show all related data required for a clinical pharmacist to form his opinion regarding the medicinal treatment. The pharmacist intervention is documented in an assigned field ‘pharmacist follow up’, which is also displayed beside the ‘physician follow up’ field in the physician interface to save switching screens.
The pharmacy services as an advisory ward: the pharmacists’ team is defined as an advisory ward that can be invited by the physicians. Requests for advice are displayed in a pharmacist work list.
Results The pharmacist interface was integrated into the ‘Chameleon’ and is used regularly. It is a convenient tool that displays all the information required for a professional pharmacist’s opinion, and improves medical team communication by allowing this opinion to be viewed by other staff members. There is an ongoing process of assimilation and dissemination of the computerised availability of pharmacy advisory services. There are two topics in development: (a) physician feedback and reference regarding the pharmacist advice, and (b) the ability to monitor all revised cases.
Conclusions The computerised tool satisfies the pharmacist work process and improves communication with the medical staff. The final tool will generate statistics about its contribution to medical personnel and improve the quality of pharmacy services in this medical care hospital.
No conflict of interest.
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