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Improvement of customer focus in a Swiss regional hospital pharmacy: a mixed method study
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Authors

  • Clare Béchet Hospital Pharmacy of Nord Vaudois and Broye Region, Yverdon-les-Bains, Switzerland School of Pharmaceutical Sciences, University of Geneva, University of Lausanne, Geneva, Switzerland PubMed articlesGoogle scholar articles
  • Pascal Bonnabry School of Pharmaceutical Sciences, University of Geneva, University of Lausanne, Geneva, Switzerland Pharmacy Department, University Hospitals of Geneva, Geneva, Switzerland PubMed articlesGoogle scholar articles
  • Renaud Pichon Hospital Pharmacy of Nord Vaudois and Broye Region, Yverdon-les-Bains, Switzerland PubMed articlesGoogle scholar articles
  1. Correspondence to : Clare Béchet, Pharmacie des Hôpitaux du Nord Vaudois et de la Broye, Entremonts 11, Yverdon-les-Bains 1400, Switzerland; clare.bechet{at}phnvb.ch
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Citation

Béchet C, Bonnabry P, Pichon R
Improvement of customer focus in a Swiss regional hospital pharmacy: a mixed method study

Publication history

  • Received September 17, 2014
  • Revised January 14, 2015
  • Accepted January 20, 2015
  • First published February 16, 2015.
Online issue publication 
August 26, 2015

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