GM-004 Improvement of customer focus using a quality requirement self-assessment

C Béchet; L Merminod; P Bonnabry; R Pichon

doi:10.1136/ejhpharm-2015-000639.272

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GM-004 Improvement of customer focus using a quality requirement self-assessment

Authors

C Béchet 1Pharmacie Des Hôpitaux Du Nord Vaudois Et de La Broye, Pharmacy, Yverdon-Les-Bains, Switzerland PubMed articles Google scholar articles
L Merminod 1Pharmacie Des Hôpitaux Du Nord Vaudois Et de La Broye, Pharmacy, Yverdon-Les-Bains, Switzerland PubMed articles Google scholar articles
P Bonnabry 2University Hospitals of Geneva, Pharmacy, Geneva, Switzerland3University of Geneva- University of Lausanne, School of Pharmaceutical Sciences, Geneva, Switzerland PubMed articles Google scholar articles
R Pichon 1Pharmacie Des Hôpitaux Du Nord Vaudois Et de La Broye, Pharmacy, Yverdon-Les-Bains, Switzerland PubMed articles Google scholar articles

Citation

Béchet C, Merminod L, Bonnabry P, et al

GM-004 Improvement of customer focus using a quality requirement self-assessment

European Journal of Hospital Pharmacy 2015;22:A113.

Publication history

First published March 24, 2015.

Online issue publication

May 13, 2016

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