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Impact of Medicines Helplines on patient satisfaction, patient outcomes and medicines safety for hospital patients: the development of a rating scale and an evaluation of patients’ opinions

Authors

  • Diane Bramley London and South East Medicines Information Service, Pharmacy Department, King’s College London, King’s Health Partners, Pharmaceutical Science Clinical Academic Group, Institute of Pharmaceutical Science, Guy’s and St Thomas’ NHS Foundation Trust, London, UK PubMed articlesGoogle scholar articles
  • Alison Innes London Medicines Information Service, Pharmacy Department, Northwick Park Hospital, London, UK PubMed articlesGoogle scholar articles
  • Niketa Dass Pharmacy Department, King’s College London, University of London, London, UK PubMed articlesGoogle scholar articles
  1. Correspondence to Diane Bramley, London and South East Medicines Information Service, Pharmacy Department, King’s College London, King’s Health Partners, Pharmaceutical Science Clinical Academic Group, Institute of Pharmaceutical Science, Guy’s and St Thomas’ NHS Foundation Trust, London SE1 9RT, UK; Diane.Bramley{at}gstt.nhs.uk
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Citation

Bramley D, Innes A, Dass N
Impact of Medicines Helplines on patient satisfaction, patient outcomes and medicines safety for hospital patients: the development of a rating scale and an evaluation of patients’ opinions

Publication history

  • Received November 22, 2017
  • Revised March 19, 2018
  • Accepted March 28, 2018
  • First published May 2, 2018.
Online issue publication 
October 24, 2019

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