Article Text

Download PDFPDF
e-Interconsultations between a hospital pharmacy service and primary care pharmacy units in Spain


Purpose To analyse the profile of consultations made using an electronic platform system (e-Interconsultation) of communication between the hospital pharmacy service and primary care pharmacy units.

Method Descriptive and retrospective analysis of the number and type of e-Interconsultations for 3 years in a health area. Data source: data mining of the e-Interconsultation platform (Microsoft Sharepoint software).

Results A total of 1152 interconsultations have been made and 90.6% (88.9%–92.4% 95% CI) solved. 477 (41.1%) of them were referrals from hospital care to primary care in addition to 675 (58.6%) from primary to hospital care. The validation of prescriptions and the need for drug monitoring in primary care are among the main reasons for consultation.

Conclusion This two-way electronic platform of communication is a good mechanism that collaborates in patients’ transit between different healthcare levels because it allows us to facilitate, normalise and document consults, referrals and pharmaceutical interventions between hospital care and primary care. Therefore, it helps us provide better quality pharmaceutical care to our patients.

  • E-health
  • pharmaceutical services
  • transitional care
  • medical informatics
  • healthcare quality

Data availability statement

Data may be obtained from a third party and are not publicly available. All data relevant to the study are included in the article or uploaded as supplementary information.

Statistics from

Request Permissions

If you wish to reuse any or all of this article please use the link below which will take you to the Copyright Clearance Center’s RightsLink service. You will be able to get a quick price and instant permission to reuse the content in many different ways.