Article info
Original research
5S management improves the service quality in the outpatient-emergency pharmacy: from management process optimisation to staff capacity enhancement
- Correspondence to Dr Jian-Guang Yu, Shanghai Chest Hospital, School of Medicine, Shanghai Jiao Tong University, Shanghai, Xuhui, 200030, China; yueqingqiu{at}163.com
Citation
5S management improves the service quality in the outpatient-emergency pharmacy: from management process optimisation to staff capacity enhancement
Publication history
- Received June 26, 2022
- Accepted November 15, 2022
- First published November 24, 2022.
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- Previous version (24 November 2022).
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© European Association of Hospital Pharmacists 2022. No commercial re-use. See rights and permissions. Published by BMJ.