Regression analysis estimate for all the variables as predictors of patient overall satisfaction
| Estimate | Std. error | Wald | df | Significance | 95% CI | ||
| Lower bound | Upper bound | ||||||
| Ubication CP1 CP2 | 0.656 1.172 | 0.093 0.102 | 50.235 132.204 | 1 1 | 0.000 0.000 | 0.474 0.972 | 0.837 1.371 |
CP1 contains the variables: suitable resolution of patient doubts, appropriate information provided by the pharmacist, pharmacist’s personal treatment of the patient and pharmacist’s time dedicated to the patient.
CP2 contains the variables: comfort of the waiting room, appropriate opening hours of clinics, time between writing up the prescription and dispensing the treatment and clear signalling of the OPh.