Table 5

Studies examining the number of enquiries received by patient medicines helpline services that were regarding medicines-related errors.

Author, year published N Total percentage of enquiries regarding errorsPrimary error type
Bramley, 201412 3128%Missing medicines (38%)
Badiani, 201713 63739%Transfer of care errors (69%)
Cuthbert, 201326 1833%NR
Jones, 201427 NR19%NR
Law, 201528 10920%NR
Marvin, 201123 50034%Wrong/insufficient information supplied with medicine (49%)
  • There may be overlap between some error type categories, since study authors did not use exactly the same categories.

  • NR, not reported.