Pre-implementation (8 months) | Implementation (6 months) | Post-implementation (25 months) | |
Mean (SD) | Mean (SD) | Mean (SD) | |
Monthly errors | 77.9 (41.7) | 75.3 (9.0) | 52.4 (17.1) |
Monthly error rate | 2.9% | 3.0% | 2.1% |
Monthly workload | 2652.3 (118.5) | 2488.3 (147.6) | 2523.6 (290.0) |
Error type | Mean* (SD) %† | Mean* (SD) %† | Mean* (SD) %† | ||||||
Prescription | 0.3 | (0.5) | 0.4% | 0.3 | (0.5) | 0.4% | 1.0 | (1.8) | 1.6% |
Medcura | – | 0.1 | 1.0 | ||||||
Paper | 0.3 | 0.1 | 0.1 | ||||||
Worksheet preparation | 8.3 | (8.3) | 9.0% | 8.3 | (3.6) | 11.0% | 4.2 | (2.4) | 8.1% |
Medcura | – | 0.4 | 0.4 | ||||||
Paper | 8.3 | 7.9 | 3.9 | ||||||
Label generation and packaging | 51.3 | (26.7) | 65.7% | 41.3 | (17.9) | 53.6% | 14.6 | (7.8) | 27.8% |
Medcura | – | 0.4 | 1.0 | ||||||
Paper | 51.3 | 40.9 | 13.6 | ||||||
Assembly and ancillary items | 14.1 | (8.9) | 18.4% | 20.0 | (10.6) | 27.6% | 28.5 | (12.3) | 54.4% |
Medcura | – | 6.3 | 23.3 | ||||||
Paper | 14.1 | 13.7 | 5.2 | ||||||
Product preparation | 3.6 | (2.8) | 6.2% | 5.1 | (3.4) | 7.1% | 2.8 | (2.7) | 5.9% |
Medcura | – | 1.6 | 2.3 | ||||||
Paper | 3.6 | 3.6 | 0.6 | ||||||
Product approval | 0.3 | (0.7) | 0.2% | 0.1 | (0.4) | 0.2% | 0.5 | (0.9) | 0.9% |
Medcura | – | 0 | 0.3 | ||||||
Paper | 0.3 | 0.1 | 0.2 |
*Mean of monthly errors; values rounded to 1 decimal point.
†Proportion of combined monthly errors (%).