Table 1

Microlearning contents

MicrolearningPedagogical objectivesContent
Communication

  • Improve information gathering

  • Structure the information transmitted

  • Definition of the active listening tool

  • Definition of the SCAR tool (Situation, Context, Assessment, Recommendation)24

  • Concrete examples

Cutting and crushing a tablet or opening a capsule

  • Know the risks and rules to respect

  • Find helpful online resources

  • Concrete examples of risks associated with this practice

  • Rules to respect for good practice

  • Helpful documents on the pharmacy website and the internet

Pharmacy website

  • Improve knowledge of the website

  • Optimise searches

  • Overall presentation of the website

  • Useful documents for PTs

  • Tips to improve searches

  • PT, pharmacy technician.